The DA at education fairs in 2015

MesseTeam
29 Apr: Career & Competence, Innsbruck
20 May: PlusCareer, Salzburg
9 Jun: UniSuccess15, Vienna
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"Die Presse" Scholarship for ETIA

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Another happy winner of the "Die Presse" scholarship, awarded for the ninth time to a MSc ETIA student.
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Annonce de vacance de chaire

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La Diplomatische Akademie Wien (DA/ École des hautes études internationales de Vienne) annonce la vacance de la chaire francophone de science politique en études européennes et internationales pour l’année académique 2015-16.
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SUMMER SEMINARS

(June 23 - July 4, 2014)

This series of training seminars is tailored to the needs of professionals working in an international context.

 

The following seminar modules are offered:

  • Intercultural Competence
  • International Business Etiquette and Protocol
  • Managing Media Interest in a Crisis
  • International Negotiations
  • Mediation in International Settings

 

Download  Information sheet (PDF, 68 KB)



Target group

Professionals working in an international field
Language of instructionEnglish
CertificateCertificate of participation
Contact

Domenica Hofmann

Tel: +43 1 5057272-135, Fax: +43 1 5042265-135

Email: domenica.hofmann(at)da-vienna.ac.at

Prices and dates

 

Module 1 - Intercultural Competence: € 740

2 Evenings: 23–24 June 2014, 17.00-21.30

 

Module 2 - International Business Etiquette and Protocol: € 740

2 Evenings: 25–26 June 2014, 17.00-21.30

 

Module 3 - Managing Media Interest in a Crisis: € 440

1 Evening: 27 June 2014, 14.00-18.30

 

Module 4 - International Negotiations: € 1,440

4 Evenings: 30 June –3 July 2014, 17.00-21.30

 

Module 5 - Mediation in International Settings: € 440

1 Evening: 4 July 2014, 17.00-21.30

 

Discounts

4 % discount for 2 or 3 modules

6 % discount for 4 or 5 modules

5 % discount per person for 3 participants from one organisation



MODULE 1: INTERCULTURAL COMPETENCE (2 EVENINGS, 23–24 JUNE 2014)

Trainer: Patrick Schmidt (CV)

 

Whether you are a diplomat, an engineer, a business executive working abroad, or somebody often required to communicate with foreign colleagues, customers or suppliers, you will be aware of the hidden pitfalls of dealing with ‘foreign’ cultures. The objective of this training seminar is to assist participants to increase their awareness of national cultures and provide them with an opportunity to develop their intercultural competences and aptitude for working in multicultural environments, be it in Vienna, São Paulo, New York, Beijing or wherever your international career takes you.

 

The seminar includes:

  • Examining the term ‘culture’
  • Dealing with ethnocentrism
  • Discovering different cultural values
  • Contrasting communication styles
  • Becoming aware of the different stages of intercultural competence

Seminar outline

 

 

MODULE 2: INTERNATIONAL BUSINESS ETIQUETTE AND PROTOCOL (2 EVENINGS, 25–26 JUNE 2014)

Trainer: Maria Kuglitsch (CV)

 

This interactive course is ideal for business people, diplomats and anyone who needs to ensure they can effortlessly follow the correct rules of behaviour in their professional lives. It demonstrates common rules of protocol and etiquette in an intercultural context. Participants are invited to take part in discussions and other hands-on activities.

 

The seminar comprises topics such as:

  • Appearance and dress code
  • Manners
  • Written and oral communication
  • Rank orders and hierarchies
  • Organising, hosting and attending events

Seminar outline

 

 

MODULE 3: MANAGING MEDIA INTEREST IN A CRISIS (1 EVENING, 27 JUNE 2014)

Trainer: Thomas Karabaczek (CV)

 

Media attention frequently increases upon the outbreak of a crisis. Dealing with journalists is therefore an essential part of crisis management. The aim of this seminar is to give participants an idea of how they may benefit from media interest but also how they can avoid negative reporting. We will examine examples of the media, both good and bad, and try to extract general rules and best practices.

 

Central points of the seminar are:

  • When to expect media interest
  • What to say and what not to say
  • What creates positive and negative reporting
  • Where to win support

Seminar outline

 

 

MODULE 4: INTERNATIONAL NEGOTIATIONS (4 EVENINGS, 30 JUNE–3 JULY 2014)

Trainer: Robert Weibel (CV)

 

This highly practical and participatory seminar is tailor-made for professionals dealing with international negotiation processes of different sorts. It is a ‘practical immersion’ programme with a ‘learning-by-doing’ methodology: hands-on, realistic and participatory with a mix of presentations, simulation exercises and personalized debriefings. Video recording and analysis are central to this training seminar.

 

The seminar explores topics such as:

  • Preparing for meetings
  • Identifying strategies and tactics
  • Enhancing communication skills and effectiveness in meetings
  • Running a meeting – presidency techniques
  • Promoting constructive participation in making progress and decision-making
  • Influencing and lobbying
  • Tactical suggestions for dealing with ‘delicate’ situations and delegates

Seminar outline

 

 

MODULE 5: MEDIATION IN INTERNATIONAL SETTINGS (1 EVENING, 4 JULY 2014)

Trainer: Wolfram Zunzer (CV)

 

The seminar explores key issues in practical mediation and conflict resolution methodologies. Real-life cases deal with socio-political mediation and dialogue processes, as well as with mediation processes within organisations with the intention of building more effective teams. Content and exercises are focused on typical work situations and combine theoretical concepts with practical applications.

 

The seminar comprises the following key issues:

  • Introduction to mediation concepts and approaches
  • Analysing the dynamics of ‘conflict escalation’ and how to ‘untangle’ escalation
  • Discussion of mediation cases
  • How to apply mediation and facilitation skills as a third party mediator

Seminar outline

The Diplomatic Academy of Vienna provides the following services:

  • Tailor-made course programmes with highly qualified and experienced trainers
  • Lecture rooms at the Diplomatic Academy with state-of-the-art technology
  • Course materials
  • Snacks, coffee, tea and refreshments during breaks

Please complete the application form electronically and send it to:

domenica.hofmann(at)da-vienna.ac.at

 

Application deadline: 6 June 2014

 

Application form